Foiled: Plan to use Facebook user data for car insurance premiums, killed

Admiral, one of the largest insurance companies in the UK, has been forced by social media giant Facebook to scrap its scheme that involved analysing customerâs Facebook posts and likes to set the price of its car insurance premiums.
According to The Guardian the British insurance firm had planned to use an algorithm that analyses the Facebook accounts of first-time car owners to look for personality traits that are linked to safe driving â for example, people who are deemed conscientious and organised will score well â though Facebook has since ruled that the scheme breached its privacy rules, scuppering Admiralâs plan mere hours before its highly-publicised launch in the UK.
Dubbed âfirstcarquoteâ, this method would examine posts and likes by the user (not photos) looking for habits like using short, concrete sentences and arranging to meet friends at a set time and place.
Meanwhile, a user could be identified as overconfident through the use of exclamation marks and the frequent use of the words âalwaysâ or âneverâ rather than âmaybeâ.
Although firstcarquote was primarily aimed at first-time drivers and owners, anyone with a license could have applied for this voluntary scheme.
The initiative would only offer discounts rather than price increases, which could have saved customers up to ÂŁ350 ($562.50) a year, though Admiral hasnât ruled out other uses for the algorithm.
Despite privacy concerns, Dan Mines, who led the firstcarquote project, told The Guardian that the scheme isnât invasive of personal data.
âIt is incredibly transparent,â he said before Facebook pulled the pin on the project, âIf you donât want to use it in a quote then you donât have to.â
âWe are doing our best to build a product that allows young people to identify themselves as safe drivers.â
The company says firstcarquote would allow younger drivers to identify themselves as safe without having to wait years to build up a good record and no claims bonus.
Yossi Borenstein, firstcarquoteâs principal data scientist, said the technology would have evolved over time and as more customers brought more data.
âJust like conscientiousness there are other traits which can be indicative of safe driving,â he said.
âOur algorithm for calculating what âsafeâ looks like is constantly learning, as we match social data to actual claims data.â
Borenstein added that once the quote process was complete the algorithm would have no ongoing access to the customerâs social media data.
Admiralâs firstcarquote was scheduled to launch this week, however, it was delayed due to undisclosed âissuesâ.
In a statement, the company said: âThe launch of our firstcarquote trial has had to be delayed. Weâve been working closely with Facebook in Europe to get the service ready, and are now addressing a few outstanding issues. We hope that very soon we will be able to offer first-time drivers better deals on their car insuranceâ.
But under Facebookâs platform policy, section 3.15 states the siteâs data should not be used to âmake decisions about eligibility, including whether to approve or reject an application or how much interest to charge on a loanâ.
Itâs understood the two companies are still in talks about trying to revive the product.
Would you let your insurance company analyse your social media profiles for a cheaper policy? Let us know in the comments below
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