Twitter hit with $211 million data privacy fine

Social media advocates want brands who have pulled their advertising from Twitter to announce it. Photo: AAP
Twitter will pay a $US150 million ($211 million) penalty and put in new safeguards to settle federal regulatorsâ allegations the social platform failed to protect the privacy of usersâ data over a six-year span.
The Justice Department and the Federal Trade Commission announced the settlement with Twitter on Wednesday.
The regulators allege Twitter violated a 2011 FTC order by deceiving users about how well it maintained and protected the privacy and security of their non-public contact information.
From May 2013 to September 2019, Twitter told users it was collecting their phone numbers and email addresses for purposes of account security.
But it failed to disclose it would also use the information to enable companies to send targeted online ads to users on the platform, the government alleged.
The regulators also alleged, in a federal lawsuit filed on Wednesday, that Twitter falsely claimed it complied with US privacy agreements with the European Union and Switzerland, which prohibit companies from processing user information in ways that are at odds with purposes authorised by users.
âTwitter obtained data from users on the pretext of harnessing it for security purposes but then ended up also using the data to target users with ads,â FTC Chair Lina Khan said in a statement.
âThis practice affected more than 140 million Twitter users, while boosting Twitterâs primary source of revenue.â
The San Francisco-based company has more than 229 million users around the world.
The $US150 million penalty and the required new compliance measures under the settlement must be approved by a federal court in California.
The FTCâs 2011 order had alleged serious lapses in Twitterâs data security that allowed hackers to gain unauthorised administrative control of the platform, including access to non-public user information.
âKeeping data secure and respecting privacy is something we take extremely seriously, and we have cooperated with the FTC every step of the way,â Twitterâs chief privacy officer Damien Kieran said in a blog post on Wednesday.
He said the company has taken steps in accord with the FTC on updating operations and making other improvements âto ensure that peopleâs personal data remains secure and their privacy protectedâ.
Twitter announced in November the formation of a new data governance committee within the company.
Word of the settlement came on the day of Twitterâs annual shareholders meeting.
The drama of Tesla billionaire Elon Muskâs proposed $US44 billion ($A62 billion) purchase of the firm has swirled for weeks.
Musk, who is one of Twitterâs largest shareholders, on Wednesday revised the financing plan for his proposed takeover, raising investor hopes he still intends to pull off the deal.
Some experts fear Musk would relax content-moderation rules that offer some protection against abuse including white supremacy, hate speech and threats of violence on Twitter.








