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Bali flights cancelled as Mt Rinjani ash cloud returns

Indonesia's Mount Sinabung volcano caused ash disruption last year.

Indonesia's Mount Sinabung volcano caused ash disruption last year.

A number of flights between Australia and Bali have been cancelled, with volcanic ash from Mount Rinjani again sparking safety concerns.

Virgin flights from Sydney and Brisbane had to be turned around.

Tigerair flights from Perth, Melbourne and Adelaide have been cancelled, as were three flights from Denpasar.

In a statement, Tigerair said it would provide hotel accommodation compensation for all affected passengers away from home overnight.

It apologised to its customers, but said the situation was outside its control and “safety always comes before schedule”.

Tigerair urged passengers to refer to its website as its call centre was experiencing a higher-than-usual volume of calls.

The airline also said it would keep passengers up to date via SMS and email as soon as new information became available.

A spokesman for Jetstar said the airline’s flights were “unaffected at this stage”.

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