‘Worst-case scenario’: Aged-care staff shortages double in nine months

Staff shortages are just one of the problems plaguing the aged-care industry.

Staff shortages are just one of the problems plaguing the aged-care industry. Photo: Getty

Australia’s aged-care industry is hurtling towards a “worst-case scenario” as growing staff shortages threaten to derail efforts to drastically improve care standards, a new report has warned.

The Committee for Economic Development Australia (CEDA) estimated on Tuesday that a critical shortfall of aged-care workers has more than doubled over the past nine months, soaring from 17,000 workers in August to an estimated 30,000 to 35,000 in 2022.

An astonishing 65,000 carers will leave the industry this year alone, CEDA predicts, as poor working conditions and lower migration levels bite into staffing levels and threaten already poor care standards.

CEDA senior economist Cassandra Winzar warned efforts to overhaul the industry after the aged-care royal commission’s shocking findings are now at risk unless more is done to fix the severe shortage of carers.

This includes Labor’s election pledge to fund 24/7 nurses at every aged-care centre, she said.

“The promise and desire for better quality care is fantastic,” Ms Winzar told The New Daily.

“But with the workforce as it currently stands, and work conditions as they currently are, they’re [Labor] not going to be able to deliver on those promises.”

CEDA has called on the Albanese government to encourage more overseas workers to migrate to Australia to fix the staffing crisis over the short term, suggesting a new visa be created and targeted at personal carers.

But Ms Winzar said low pay rates and tough conditions for aged-care workers must also be improved – otherwise Australia would be left with too few workers to care for its rapidly ageing population.

Aged care faces ‘worst-case scenario’

CEDA’s latest report on Australia’s aged-care workforce warns the country is heading towards a “worst-case scenario” where too few staff are entering the industry through migration, and too many local workers are leaving it due to tough conditions and low pay during the pandemic.

If this continues, Ms Winzar warns Australia faces a shortfall of up to 35,000 carers every year.

“With more workers leaving the sector and fewer coming in through migration, the gap between where we need to be to meet demand and where we are currently has essentially doubled,” she wrote.

“Without substantial growth in the workforce, not only will we fail to meet the aspiration of improved care (as called for in the royal commission), but our levels of care will likely deteriorate.”

As things stand, CEDA estimates the industry needs an additional 8000 workers a year to at least meet best-practice international standards.

The aged-care royal commission found in 2020 that understaffing was a key driver of horror stories throughout the sector, including malnutrition and maggots found in the wounds of residents.

The Albanese government promised to address these poor standards during the federal election campaign, pledging to lift annual funding for the industry by $2.5 billion.

Its commitments included increasing the individual care time provided by staff and ensuring a nurse is available 24 hours a day, seven days a week at every aged-care centre in the country.

Labor also promised to back a union bid to secure a 25 per cent pay rise for aged-care workers through the independent industrial umpire, which Ms Winzar said would be necessary to stop workers from deserting the industry.

Migrant influx needed

However, CEDA warns a much-needed pay rise for aged-care workers won’t be enough to address immediate crises facing the industry.

That’s partly because there are not enough available workers to fill the vacant job positions.

Ms Winzar said boosting migration was essential to ensuring the sector had enough staff to maintain, and eventually improve, poor care standards.

“Personal care workers, the majority of staff in the sector and the people providing day-to-day care, aren’t on any skilled migration lists,” she said.

“They’re not considered qualified enough for that.”

CEDA recommended the Albanese government add personal care workers to the skilled migration priority list, to make it easier for overseas workers to obtain work visas.

Alternatively, the government could create a new visa category aimed at aged-care staff, it said.

“We’re calling for some sort of direct [visa] pathway for personal carers,” Ms Winzar explained.

“[We need] people who are qualified and want to work in the sector – trained and interested.”

Health Services Union national president Gerard Hayes said plans to expand the migrant workforce must be accompanied by measures that protect existing workers from being undercut and new workers from being exploited.

“We’ve got to ensure there’s no exploitation of workers and that means we have to be looking at wages that are consistent with the expectations of the union and recommendations of the royal commission,” he said.

“We have to get the fundamentals right, and then retraction and attention will be a key issue.”

New Aged Care Minister Anika Wells said in early June that she would work with Immigration Minister Andrew Giles to develop new policies aimed at recruiting carers from overseas.

But the new government has yet to outline any concrete plans, ahead of the budget in October.

Ms Wells said the government is “moving quickly” to implement its aged care election commitments.

“We know the aged care workforce is in crisis; aged care workers have been overstretched and undervalued for far too long,” she said in a statement.

“Labor took a comprehensive 5 point plan to the election to address the issues in the sector and deliver the care that older Australians deserve – and we’re moving quickly to implement it.”

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